JOBS: Business Processing Officer at Old Mutual Kenya
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management, and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability, and Pushing beyond boundaries.
Job Description
- Reporting to the Business Processing Supervisor, the incumbent will optimally carry out business processing in the department and ensure that customer standard are met.
- Ensure completeness of insurance documentation - KYC
- Prepare Renewal lists and process renewal notices
- Premiums Processing
- Process underwriting documentations
- Prepare policy documents/ contracts
- Respond to interdepartmental queries and complaints in a timely manner
- Assist in credit control by ensuring no unpaid business is not booked
- Membership Management- Deletions, additions, member lists, deactivation letters, etc.
- Preparation of Medical cards, activation, deactivation, issuance, etc.
- New medical scheme setups- completion of contract files, payments, member lists
Qualifications and experience
Entry-level.
- Degree in relevant field
Knowledge and Skills
- Product knowledge and functions of the various departments.
- Basic computer skills
Education
- Bachelors Degree (B) (Required)