JOBS: Database Administrator at HFC Limited

Overall Job Purpose

The Database Administrator will be responsible for supporting the business by maintaining an optimized service delivery, increasing customer satisfaction (internal & external), and increasing efficiency in the way staff use banking systems data.

Principle Accountabilities

• Providing user support: availing accurate and reliable data, performing approved backend postings to the system
• Coordinate Users’ and Service Providers’ issues-resolution through reporting, tracking
• Optimize database systems and provide healthy database platforms
• Ensure replication is running for configured systems
• Deploying applications, enhancements together with vendors to the business
• Offering technical support by troubleshooting reported challenges at the end of day processes
• Ensuring data integrity within the banking systems
• Regular performance review of banking systems. Reporting on system performance by providing all relevant system reports against set banking system targets for management decisions
• Ensuring that comprehensive User Acceptance Tests (UATs) are done with all new deployments.

Minimum Qualifications, Knowledge, and Experience

• A University degree in Information Technology or related field
• At least 3 years of experience in supporting a busy ICT environment with thorough knowledge of banking operations, system procedures, and programming.
• Proven experience in installing, setup, supporting, and troubleshooting modern database systems i.e  Oracle and MS-SQL in a high availability environment.
• Experience in Storage and Backup management, working in UNIX and Windows environments.
• Experience in Sybase (or SAP Hanna) will be an added advantage.
• Experience in design and analysis of business workflows, System administration, Networking skills, and Information Security skills. 

Key Competencies and Skills

• Results-oriented
• Excellent interpersonal and communication skills
• Spreadsheets knowledge,
• Analytical skills
• Problem-solving skills
• Must be self-driven and a team player.
• Must have Integrity