JOBS: GM - Employee Relations at Equity Bank Kenya

Description

Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them of modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan, and DRC Congo, Equity Bank is now home to over 12 million customers - the largest customer base in Africa. Currently, the Bank is seeking additional talent to serve in the role outlined below.

Job Responsibilities

• Designs and cascades the Bank’s Employee Relations Strategy and frameworks
• Leads and facilitates employee relations programs and engagement with internal and external stakeholders.
• Maintains, develops, recommends, and implements program objectives, policies, and procedures in employee relations and wellness.
• Stewards the Bank’s Grievance Handling Procedure and acts as an internal consultant on the bank’s Disciplinary Handling Process.
• Monitors external trends and guides management on continuous improvements to mitigate ER risks.
• Advises on and supports initiates for improved employee engagement and experience.
• Works with the Governance, Risk, and HR Departments to reinforce the culture of compliance with the Bank’s Code of Conduct, Rules, and regulations.
• Supports Management in coordinating staff consultative moments and engagement on terms and conditions of service.
• Develops and pursues new goals and objectives for improvement in areas of employee relations.
• Communicates with employees regarding employee relations concerns; provides guidance and recommendations for resolution of issues.
• Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances.
• Collaborates with legal counsel and departments in the preparation for and participation in negotiation with employees.
• Identify and drive philosophies and programs to foster constructive employee relations and ensure the organization's approach to its employees

Qualifications

• Bachelor’s University degree or its equivalent and relevant professional qualification in Human Resources Management.
• Eight years of professional exposure in an HR department, with at least 4 years as Head of Employee Relations
• Demonstrated experience in the use of ERP HR Information systems,
• Member of IHRM and/or a similar renowned HR professional body.

Skills/Experience Required

• Proven experience in demonstrating high levels of reliability and professional conduct
• Skills in exercising initiative, sound judgment, discretion, decision making, and organizational skills to achieve assigned goals
• Must be articulate, have strong oral and written communication skills, and have a professional demeanor
• Ability to maintain high levels of confidentiality and trust
• Exceptional interpersonal skills. Able to interact and develop relationships with all levels of the organization
• Strong attention to detail, follow up, and organizational skills