JOBS: Information Technology Business Analyst at GOODINFO

GOODINFO is a technology-focused management consulting firm. We help our customers turn great, tech-based ideas into products and services their customers will love.

JOBS: Information Technology Business Analyst at GOODINFO


We are looking for a Tech Business Analyst who will be part of our customer’s digital team for a year full-time contract reporting to the Chief Information Officer. The SBA will be required to demonstrate their understanding of the insurance industry and have played a role in the integration between business and technology in the insurance industry. The Tech Business Analyst leads and participates in the requirements and design of high-quality solutions. The role will be required to lead requirements workshops, document as-is processes and define to-be processes, develop test plans, perform SIT and ensure all relevant technical and non-technical documentation are of the highest quality.


  • Document business requirement specifications and user stories based on business requirements workshops and discussions.
  • Document as-is and to-be business processes-based business discovery workshops.
  • Create a backlog of features and user stories that will form the basis for solution development
  • Design and implement overall test strategy
  • Develop functional test plans for user stories and features under development.
  • Develop technical test plans for all solutions being developed.
  • Participate in all agile ceremonies such as daily standup, back grooming, sprint planning, and sprint retrospective.
  • Review work done to ensure alignment to stakeholder requirements
  • Work closely with multi-skilled and cross-functional teams e.g., architects, developers, business SME
  • Draft technical specifications
  • Monitor application performance
  • Operational support for product issues raised to the development team


To be successful in this role, you need to have:

  • Degree in Computer Science/ Engineering/Mathematics or related
  • 5+ years of experience in software delivery
  • 2+ years as a software developer
  • 3+ years as a business analyst
  • Familiarity with Architecture and Design: Microservice, Serverless Architectures, Event-Driven Architecture / API First / Domain-driven design
  • Familiarity with Test-Driven Development

Knowledge and experience in technologies such as:

  1. Software engineering concepts
  2. Experience in API projects
  3. Programming in any language
  4. Agile tools such as JIRA, Azure DevOps
  5. Solid documentation skills, both technical and functional
  6. Performance testing
  7. Contract testing (e.g., Pact, Postman, Neman)

Method of Application

To apply, please send your CV and your LinkedIn Profile to

With this email, indicate your:

  • Current salary
  • Expected salary