JOBS: Knowledge Management Specialist at World Agroforestry Centre (ICRAF)

Job Summary

The Knowledge Management Specialist will provide day-to-day support and guidance on the effective implementation of the Knowledge Management Strategy (2021-2025) and practices by the institution.

Job Description

Summary of responsibilities

Knowledge Management Strategy coordination and implementation  

• Support the implementation and monitoring of the KM strategy in line with the AFF Strategic Plan (2021-2025) and associated work plans.
• Provide advice to AFF staff in integrating knowledge management into programs, projects, and other initiatives.
• Contribute to documentation of key lessons learned and good practices for reporting and organizational learning.
• Prepare semi and annual KM reports and analyses.

Strengthen systems for generating, gathering, and customizing knowledge

•  Identify and curate external knowledge of relevance for AFF.
• Strengthen planning of knowledge products at AFF.
• Strengthen quality assurance processes for AFF knowledge products.
• Optimize functionalities for how knowledge is organized and made easily accessible.
• Strengthen and maintain the repository of knowledge products produced by AFF.
• Utilize open-source library automation software—Google Scholar, Research Gate, and KOHA—to ensure the listing of AFF knowledge products.
• Create and integrate global identifier systems, such as Open Researcher Contributor Identification Initiative (ORCID) and Digital Object Identifiers (DOIs) to connect AFF research with science gateways; and help track online use and impact of AFF knowledge products.

Promote the use of knowledge in policy and practice

• Propose and promote creative solutions for uptake of knowledge generated by AFF to facilitate policy-making and cultivate policy action.
•  Lead in the finalization of AFF policy briefs and fact sheets and share them in a timely manner with relevant constituencies.
•  Support diversification of knowledge in multimedia and interactive formats that include podcasts, data visualizations, infographics, animations, social media videos, etc.
•  Support design and quality assurance of workshops, training, and webinars.

 Leverage knowledge through a collaborative workflow

• Undertake to map of AFF’s existing and potential financial, technical, and knowledge partnerships.
•  Maintain, update, and categorize the database of AFF members and other African forestry stakeholders.
•  Identify and promote co-authoring/co-publishing opportunities with strategic partners.
• Oversee the functioning of AFF Communities of Practice (CoPs).
• Coordinate working with knowledge champions to facilitate peer-peer learning.
•  Promote uptake of KM tools, systems, and processes for collaborative working

       Online tools overview and support

• In collaboration with the Senior Communications Officer, support development and maintenance of the AFF website, intranet as well as social media.
• Support preparation of web analytics of online tools.
• Support online surveys by maintaining subscriptions to online survey tools and providing technical support as required.
• Support development of a catalog of AFF publications and knowledge products for ease of reference.

Impact assessment and learning

•  In collaboration with the Planning, Monitoring, Evaluation, and Reporting (PMER) Specialist monitor and track uptake and impact of knowledge generated and shared by AFF; through:
  • undertaking an AFF audience survey
  • using social media metrics (jointly with the Communication Specialist).
  • measuring knowledge management and reporting on progress against selected indicators.
• Identify opportunities to strengthen the capacity of partners through KM training and knowledge sharing.
•  Provide regular training on KM through webinars and face-to-face meetings.
• Advance mentorship opportunities for young forestry professionals to take up knowledge brokering roles.
• Any other responsibilities as assigned by the Executive Secretary.

Requirements

• An MSc in Knowledge Management, Communications, Journalism, Public Relations, Corporate Communications, or related fields.
• Background in a natural resource management-related field (e.g., forestry, environmental sciences) is an advantage.
• A minimum of five years of progressively responsible work experience in knowledge management, communication (such as in print, broadcast, web, and social media), and public relations in international organizations.
• Demonstrated experience in creating and implementing knowledge management strategies is needed. 
• Ability to develop compelling stories from work similar to that of AFF.
• Demonstrated skills in establishing and maintaining knowledge management practices relevant to AFF.
•  Demonstrated skills in developing and maintaining websites, intranets, and social media sites.

Closing date: 22 April 2022