JOBS: Waiters and Waitresses at Impala Club Kenya

Impala Club wishes to fill the positions of Waiters & Waitresses with the following description.

Offer:

Commensurate with Qualifications and Experience         

Education, Experience, and Knowledge - Hospitality Industry:          

Education

Basic

The ideal candidate will be a Kenyan citizen who has the following:

Key Qualifications

• Professional Qualifications and Experience
• Certificate in Food & Beverage sales and service or related training and above
• Over 3 years as a Waiter     

Knowledge in Technical Areas (experience);

Key Duties

• Prepare Mis-en-place before service starts.
• Welcoming members and guests as they arrive and allocating them seats
• Taking orders for food and presenting them to the kitchen for preparation.
• Setting tables and serving food & drinks.
• Dealing with billing payments.
• Make sure the tables are clean and tidy.
• Ensure personal grooming is up to standard
• Opening and closing duties are done in a timely manner
• Ensuring cleanliness of the restaurant at all times
• Suggest and recommend menu to members/guests
• Report working on time as per the shift allocated.
• Be aware and report any compliments and complaints to the relevant authorities.
• Being updated with the Club news such as new menu, events and share the same with the members.
• Any other duty as may be assigned from time to time.

Competencies & Interpersonal Skills

• Excellent customer service skills
• Interest in food and drinks
• Ability to remain calm under pressure
• High standards of personal hygiene
• Ability to work in a team
• Good communication and listening skills
• High sense of urgency
• Good interpersonal skills
• Coordination skills.

DISCLAIMER CLAUSE: The job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position